| 1. What is the meaning of Beach Ball? |
| Because our hotel is located at the intersection of Beach Blvd. And Ball Rd., hence our property is known as "BeachBall". |
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| 2. How can I win the Free Room? |
| Please click on the Free Room logo or click here for details. |
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| 3. How do I receive discount tickets to Disneyland and Knott’s Berry Farm? |
| Please refer to our tour package
first for the best deals. For Disneyland tickets, we offer what is known as a "3-day Flex Pass". This pass gives you the privilege of entering and exiting Disneyland on an unlimited basis for 3 days continuously. This pass can be obtained through our front desk or email us and we’ll contact you. The price for the 3-day flex pass is $72 (normally $99) for each adult and $54 (normally $74) for each child 12 and under. Knotts Berry Farm discount coupon is available by contacting us. The coupon is good for $3-$5 off regular admission rates. |
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| 4. Does you hotel provide transportation? |
| Yes,
we do provide free complimentary shuttle rides to and from Disneyland as well as Anaheim
Convention Center. In our tours package, we provide FREE transportation to all of the attraction areas. Areas include: Universal Studios, San Diego Zoo, Wild Animal Park, Seaworld, and other areas. Please check the Tour Packages. Knotts Berry Farm is only ½ miles away from our property! For airport transportation, please check with local transportation agencies. |
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| 5. How come the slideshow takes so long to load? |
| Because the slideshow is an JAVA based program, it takes longer for the browser to download its configurations. Also, because there are many photos loaded into the slideshow, each of the pictures must be fully loaded before the entire slideshow can be seen. For a 33.4K modem, it takes approximately 3min. to fully load. On a 56K connection, it takes approximately 90sec. to fully load. |
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| 6. What is the most affordable way to get in contact with my friends or relatives nearby? |
| Our hotel offers in house phones as well as pay phones in the lobby for your convenience. You can also use calling card that tends to be cheaper on a toll basis. |
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| 7. How can we confirm our reservations made online? |
| Once your reservation is made, an automatic email reply will be sent to the email address you provide. In this email, it will indicate all of the information you’ve input on the order as well as the room type, number of nights, and number of rooms you’ve reserved. You can simply print out this copy and keep it as a confirmation notice. Or, you can contact us directly to verbally confirm your reservations. |
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| 8. How do I know whether it is safe to give out my personal data and credit card information over the Internet? |
| Our website utilizes the latest technology to fully encrypt all of your data sent over the Internet. What this means is that all of your personal information as well as credit card number are digitally "scrambled" so that the information is nothing but a long series of numbers and digits mixed together. This information can then ONLY be decrypted (or unlocked) by our ordering center to ensure confidentiality. Please also see out security and privacy notice. |
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| 9. Who can I speak to about my reservations or any other questions? |
| Please call us Toll Free at 1-800-628-3400, or click here for contact information. |
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| 10. Do I receive any discounts or additional benefits if I make my reservations in advance? |
| Yes, for reservations made 3 months prior to your arrival, we will give you a 10% discount on top of our already low rates. |
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| 11. What benefits do I get by filling out your sweepstakes? |
| We will randomly draw out a winner every month from our sweepstakes entry to give out a Free Room for a one-night stay at our hotel. |
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| 12. How does your continental breakfast differ from other hotels? |
| What we offer is the DELUXE continental breakfast. That means you’ll get all of the basic breakfast items as well as other complimentary foods and beverages. |
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| 13. Why should I sign your guestbook? |
| By signing our guestbook, you not only provide us with essential information about you, but more importantly, we will keep you as part of our special newsletter program only for those who are on our guestbook list. What this means is additional discounts on rooms, vacation packages, and other special programs only you can enjoy. |
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| 14. What is the most economical tour package you offer? |
| Package One. Click here for more details. |
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| 15. What is the most popular tour package you offer? |
| Package Two. Click here for more details. |
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| 16. If I want to make reservations for different tour attractions, which tour package would be best? |
| Package Three. Click here for more details. |
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| 17. How can I put my link on your website? |
| Please see our advertise w/ us section. |
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